Remote Monitoring
Know your generator is ready before the grid goes down.
A standby generator that fails silently is worse than no plan at all. OnPoint Generators monitors your standby power around the clock — with our own managed Pulse service and the leading telemetry platforms already on your equipment. Here's an honest look at each, so you can pick the right fit across Northern California and Nevada.
OnPoint Pulse — monitoring, watched for you
The three platforms below are telemetry hardware you (or your service company) watch through a portal. Pulse is the other model: a managed service. It classifies every event, triages it with AI in under a minute, self-heals connectivity issues, and pages a human in plain English only when it genuinely matters. When nothing needs attention, you hear nothing.
- AI triage in under 60 seconds
- Comms self-healing before any alarm
- Honest, timestamped monitoring status
- Exercise & NFPA 110 readiness tracking
Self-service telemetry platforms
Prefer to watch it yourself? We install and support these too.
Each of these is genuinely best at something different. We commission and integrate all of them — so the recommendation is based on your fleet, not a product we're pushing.
OmniMetrix
OmniMetrix, LLCDeep Modbus controller polling with LTE, Ethernet, and Iridium satellite backup — built for healthcare, data centers, and utility-scale reliability.
- Iridium satellite
- Deep Modbus polling
- Compliance reporting
- Enterprise scale
Gen-Tracker
Generator Solutions, Inc.ATS-centric voltage sensing that catches failed transfers and tripped breakers on any unit, old or new — plus Ethernet, WiFi, and phone-line options for no-signal sites.
- ATS voltage sensing
- Any brand / any age
- WiFi / Ethernet / POTS
- Exercise-fault detection
Power Telematics
Power Telematics, Inc.A graded hardware line with multi-carrier modems, high-gain antennas, live Modbus dashboards, and GPS-tracked units for rental fleets — backed by a lifetime hardware warranty.
- Lifetime warranty
- Multi-carrier cellular
- Mobile / GPS fleet
- Live Modbus dashboard
Side by side
How the platforms compare
A managed service (Pulse) versus three self-service telemetry platforms. There's no single winner — the right choice depends on your fleet, your site, and whether you want to watch it yourself.
| OnPoint Pulse | OmniMetrix | Gen-Tracker | Power Telematics | |
|---|---|---|---|---|
| Model | Managed service (we watch it) | Self-service hardware + portal | Self-service hardware + portal | Self-service hardware + portal |
| Monitoring approach | AI triage + human coordinator | Deep controller polling | ATS voltage sensing | Graded controller I/O |
| Brand compatibility | Any brand | Modbus controllers | Any generator, any age | Any brand (tiered I/O) |
| Connectivity | Uses the underlying device | LTE / Ethernet / Iridium satellite | Cellular / Ethernet / WiFi / POTS | Multi-carrier cellular / Ethernet |
| Alerting | Triaged, plain-English, 24/7 | Portal alerts + trouble tickets | Event-driven notifications | Portal alerts |
| Standout strength | Alarm-fatigue-free managed response | Disaster-grade redundancy | Works on legacy / any panel | Dealer + mobile fleet economics |
| Best fit | Want it watched for you | Regulated / mission-critical | Mixed-age / legacy fleets | Dealer-managed / mobile |
Platform details reflect published manufacturer information. Specifications can change — we confirm the current fit for your equipment before recommending anything.
Which one is right for you?
Five questions that point you to the right platform.
Do you want someone watching it for you, or just data access?
If you want a managed, triaged “we'll call you when it matters” service, choose Pulse. If your in-house team or your own service company will watch a portal, a self-service platform (below) is the right call.
How mission-critical and regulated is the site?
Hospitals, surgical centers, and Tier IV data centers benefit from OmniMetrix's Iridium satellite redundancy and compliance-oriented reporting.
Is your fleet mixed-age, legacy, or multi-brand?
Gen-Tracker's ATS voltage sensing works on any generator regardless of age or controller, and is immune to OEM Modbus lockdowns.
Is it dealer-managed, mobile, or a rental fleet?
Power Telematics pairs a lifetime hardware warranty with GPS-tracked mobile units and a live Modbus dashboard for remote diagnosis.
Do you have cellular-signal or connectivity constraints?
No signal underground or in shielded structures → Gen-Tracker (Ethernet/WiFi/POTS). Disaster-grade redundancy → OmniMetrix (Iridium). Weak signal inside a steel enclosure → Power Telematics (high-gain antennas).
Still not sure? Tell us about your fleet and we'll recommend the honest best fit.
Why monitor
Standby power is only worth it if it starts.
Catch problems before an outage
Low battery voltage, a failed exercise run, low coolant or fuel, or a controller fault surface as soon as they happen — not when you flip the switch during the next storm and nothing starts.
NFPA 110 exercise readiness
Detection of missed, failed, or short exercise cycles keeps healthcare, data center, and other critical facilities on top of their required run schedules and documentation.
Any brand, any controller
Our technicians integrate the right platform for your equipment — Caterpillar, Kohler, Cummins, Generac, and more — so a mixed fleet reports into one coherent monitoring program.
Fewer truck rolls
Remote visibility means many issues are diagnosed and resolved without a site visit, and when a dispatch is needed the technician arrives already knowing what to fix.
Put eyes on your standby fleet.
Talk to OnPoint Generators about a monitoring program built around your equipment — Pulse, or the platform that genuinely fits you best.