Generac · SG Series (Industrial Gaseous)

Generac SG350

350 kW standby / 315 kW prime · Natural Gas · Liquid-cooled

350 kW standby natural gas generator with Generac 21.9L V12 spark-ignited engine. EPA certified emergency and non-emergency. Demand response ready. Three-phase.

Generac Generac SG350 generator — specifications and details
Standby power
350 kW / 315 kW prime
Voltage options
120/208V, 120/240V, 277/480V, 347/600V
Frequency / Phase
60 Hz · 3-phase
Engine
Generac 21.9L V12 SI · 21.9L
Alternator
Generac K0350124Y21

Overview#

The Generac SG350 is a 350 kW standby (315 kW prime) industrial natural gas generator set powered by Generac's own 21.9L turbocharged and aftercooled V12 spark-ignited engine. Rated at 438 kVA standby and 394 kVA prime at 60 Hz, it is EPA certified for both stationary emergency and non-emergency applications, making it demand response ready. The genset features the Generac Power Zone Pro Sync controller with a 7-inch color touchscreen display, and can accept full load in less than 10 seconds.

Engine and alternator#

The Generac 21.9L (1,336.4 cubic inch) V12 is a spark-ignited engine designed and built by Generac specifically for gaseous fuel applications. Key specifications include a 10.0:1 compression ratio, 5.03-inch bore, 5.60-inch stroke, electronic ignition, 7 main bearings, cast iron cylinder heads, cast steel alloy cylinder liners, forged steel alloy crankshaft, and solid lifters. Intake and exhaust valves are high-temperature steel alloy with proprietary alloy hardened valve seats. The lubrication system uses a gear-driven oil pump with full-flow spin-on cartridge filtration and a 31.7-quart (30L) crankcase capacity.

The standard alternator is the Generac K0350124Y21, a 4-pole revolving-field design with Class H insulation on both rotor and stator. It features permanent magnet excitation, full digital voltage regulation with plus or minus 0.25% steady-state accuracy, and total harmonic distortion below 5% (3-phase). Motor starting capability is 1,001 skVA at 30% voltage dip on 277/480V with the standard alternator, upgradable to 1,560 skVA with the K0600124Y23 alternator.

Power ratings and fuel consumption#

At 277/480V three-phase and 0.8 power factor, the SG350 delivers 350 kW standby / 315 kW prime. The unit supports 120/208V (1,216 A standby / 1,094 A prime), 120/240V (1,054 A / 948 A), 277/480V (527 A / 474 A), and 347/600V (421 A / 379 A).

Natural gas consumption at standby ratings: 4,140 scfh at 100% load, 3,240 scfh at 75%, 2,400 scfh at 50%, and 1,620 scfh at 25% load. Prime consumption is slightly lower at each load step: 3,780 scfh at 100%, 3,000 scfh at 75%, 2,220 scfh at 50%, and 1,560 scfh at 25%.

Physical dimensions#

The open set measures 154.4 x 71.0 x 66.5 inches (3,922 x 1,804 x 1,689 mm), weighing 7,286 to 8,650 lbs (3,304 to 3,923 kg). Weather protected enclosures measure 207.4 x 71.0 x 80.0 inches. Level 3 sound attenuated enclosures (steel only) are available at 232.0 x 76.9 x 129.2 inches, weighing 13,224 to 14,285 lbs.

Cooling system#

The cooling system operates at a maximum ambient temperature of 122 degrees F (50 degrees C) before derate for both standby and prime. Coolant flow is 211 gpm (798.6 Lpm) with a system capacity of 15.5 gallons (58.7L). The open set fan delivers 28,004 scfm across the radiator. The pusher fan operates at 1,404 RPM with a 44-inch (1,118 mm) diameter.

Demand response capability#

The SG350 is one of Generac's demand response ready platforms. Its EPA certification for both emergency and non-emergency operation allows participation in utility demand response programs without hour restrictions. The 350 kW demand response rating matches the standby rating, meaning the full output is available for peak shaving and demand reduction.

Our service experience#

Generac's vertically integrated approach means they design and build the engine specifically for gaseous fuel. The 21.9L V12 runs hotter than diesel equivalents (1,277 degrees F exhaust temperature at rated output), making valve train maintenance critical. Spark plug replacement at 1,000-hour intervals is the most frequent recurring service item. For facilities running demand response duty, oil degradation accelerates and we recommend 250-hour oil change intervals rather than the standard 500 hours.

Engineering specifications

Physical

Length
154.4 in
Width
71 in
Height
66.5 in
Dry weight
7,286 lb

Thermal & ventilation

Exhaust temp
1277 °F

Documents & downloads

Spec sheets & manuals

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Configure your Generac SG350

Lock the enclosure, fuel system, transfer switch, and add-ons — we'll confirm pricing, availability, and lead time within one business day. Prefer a free-form quote? That option is still here.

Estimate runtime for the Generac SG350

Adjust load percent and tank size to estimate runtime. Pre-filled with this model's spec where available.

Estimate runtime on this tank

Fuel demand at 75% load

3,675,000 BTU/hr3675.0 cf/min @ 1,000 BTU/cf

On utility natural gas the runtime is generally unlimited provided the supply line and meter can deliver this BTU/hr at the engine's required inlet pressure (typically 5–14" WC residential, up to 5 psi commercial). Confirm against the OEM's published fuel-pressure spec.

Service intervals

Manufacturer-recommended intervals for the Generac SG350 under standby duty. Field intervals may differ based on load profile, ambient conditions, and fuel quality.

Oil & filter
Every 500 hours or 12 months
Coolant change
Every 4000 hours
Air filter
Every 500 hours
Spark plugs
Every 1000 hours
Major overhaul
15,000 hours
Load bank test
Every 12 months

Common failure modes

What we've seen fail on this platform. Use as a service-planning reference, not a diagnostic — actual failure modes depend heavily on duty cycle and maintenance history.

ComponentSymptomTypical hoursSeverity
Spark plugs / ignitionMisfire, rough running, reduced power from plug fouling or gap wear1,000+moderate
TurbochargerPower loss from turbo bearing wear in high-exhaust-temperature NG service10,000+moderate
Coolant systemOverheating from coolant degradation — NG combustion temperatures are higher than diesel4,000+moderate
Fuel regulatorFrequency instability or fuel starvation from regulator diaphragm failure8,000+moderate
Exhaust valvesValve seat recession from high exhaust temperatures (1,277 F rated output)12,000+severe

Frequently Asked Questions

What engine does the Generac SG350 use?
The SG350 uses a Generac-manufactured 21.9L (1,336.4 cubic inch) V12 spark-ignited engine, turbocharged and aftercooled. It has a 10.0:1 compression ratio, electronic ignition, cast iron cylinder heads, forged steel alloy crankshaft, and solid lifters. It produces 516 hp at the rated 350 kW standby output.
Can the SG350 run continuously for demand response?
Yes. The SG350 is demand response ready and rated at 350 kW / 438 kVA for both standby and demand response applications. It is EPA certified for both stationary emergency and non-emergency use, allowing unlimited hours of operation for demand response programs.
What is the natural gas consumption at full load?
At 100% standby/demand response load, the SG350 consumes 4,140 scfh (117.2 cubic meters per hour) of natural gas. At 75% load: 3,240 scfh; at 50%: 2,400 scfh; at 25%: 1,620 scfh.
What voltages does the SG350 support?
The SG350 offers four three-phase voltage configurations: 120/208V (1,216 A standby), 120/240V (1,054 A), 277/480V (527 A), and 347/600V (421 A), all at 0.8 power factor. Prime ratings are also available at each voltage.
What fuel pressure does the SG350 require?
Standard operating fuel pressure is 11-14 inches of water column (2.7-3.5 kPa). An optional lower fuel pressure configuration operates at 7-11 inches of water column (1.7-2.7 kPa).

Compatible equipment

More in the SG Series (Industrial Gaseous)

Generac's complete natural gas and LP standby line — 35 to 1000 kW on Generac-built engines across 23 models.

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